1. What Is Responsible Gaming
Responsible gaming means treating gaming as a form of entertainment—knowing when to play, how long to play, and how much to wager. At vaipi, responsible gaming isn't just a policy—it's the foundation of everything we do.
Every player's situation is different. Some play once a week for fun, others play daily. But when gaming stops being enjoyable and starts causing anxiety, financial stress, or problems at home, that's a sign something needs to change.
Vaipi believes that responsible gaming isn't just about protecting you—it makes your overall gaming experience more enjoyable in the long run. That's why we offer a range of tools and services to help you play mindfully and stay in control.
2. Recognizing Problem Signs
Problem gaming often creeps up gradually—a little more one day, a little more the next. Watch out for these warning signs:
Ask yourself — do any of these apply to you?
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Do you find yourself chasing losses to try to win back money you've lost?
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Do you hide your gaming habits from family or friends?
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Have you ever played beyond your set budget?
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Do you feel restless or irritable when you're not playing?
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Do you neglect work, studies, or family responsibilities to play?
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Have you borrowed money or dipped into savings to fund your gaming?
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Can't stop after a win and always chasing more?
3. Our Protective Tools
Vaipi provides several practical tools to help keep you safe. These are entirely optional and can be activated at any time from your account settings:
Set a maximum daily, weekly, or monthly deposit amount. Once set, increasing the limit requires a 24-hour waiting period.
Set a limit on how long you can play in one sitting. When the time is up, you'll automatically receive a warning and be logged out.
Set a maximum stake per bet to reduce the risk of large losses in a single session.
You can take a break from 1 day up to 6 weeks. During this time, your account will be temporarily suspended.
For a long-term break, exclude yourself from the platform for anywhere between 6 months and 5 years. This cannot be easily reversed.
Pop-up notifications will appear at set intervals showing your total session time and net profit/loss.
4. Limit-Setting Guide
Setting the right limits is one of the most effective responsible gaming practices. The table below will help you understand how each type of limit works:
| Limit Type | Works effectively | Notice of Changes |
|---|---|---|
| Daily Deposit Limit | Controls the maximum amount you can deposit in a single day | Decreases take effect immediately; increases require 24 hours |
| Weekly Deposit Limit | Keeps your total weekly spending in check | Decreases take effect immediately; increases take 7 days |
| Monthly Deposit Limit | Keeps gaming spend aligned with your monthly budget | Decreases take effect immediately; increases require 30 days |
| Session Time Limit | Controls continuous play time | Can be changed at any time |
| Loss Limit | Caps the maximum amount you can lose within a set period | Decreases take effect immediately; increases take 7 days |
5. Self-Exclusion Process
If you feel a short break isn't enough and want to stay off the platform for an extended period, Self-Exclusion is the most effective option. Here's how the Self-Exclusion process works on vaipi:
6. Safe Gaming Tips
Responsible gaming is more than just setting limits—it's a combination of mindset and habit. Following these tips will help keep gaming enjoyable over the long term:
- Set your budget in advance: Set aside a fixed amount for gaming each week and never go beyond that budget.
- Track Your Time: Keep track of how long you've been playing. Set a timer on your phone or use the Reality Check feature.
- Don't chase your losses: Chasing losses after a losing session is one of the most harmful habits a player can develop.
- Don't play on emotions: Avoid playing when you're angry, upset, or under the influence of alcohol.
- Take a Break: During long sessions, take breaks to stand up, drink some water, and stretch your legs.
- Don't make gaming your only source of entertainment: Spend time with family, friends, or other hobbies like sports.
- Don't assume a win is guaranteed: Every game carries the same odds each time—assuming you'll win today just because you won yesterday is a dangerous mindset.
- Talk to someone you trust: If someone expresses concern about your gaming habits, take it seriously.
7. Protection of Minors
Vaipi enforces a strict 18+ policy. Keeping minors away from gaming is one of our highest priorities. To that end, we have put the following measures in place:
- Age verification is mandatory during registration.
- Age is verified during the KYC process before any withdrawal.
- Additional identity documents may be requested at any time in cases of suspicion.
- Any account found to have been created by someone under 18 will be closed immediately.
Advice for Parents
If you're concerned that someone in your household may be accessing online gaming sites, you can take the following steps:
- Install parental control software on your devices.
- Block specific websites in your browser settings.
- Enable content filters on your internet router.
- Have open conversations with your children about online gaming and money management.
- If you believe a minor has opened an account on vaipi, please support@vaipi.netto let us know.
8. Support & Contact
You don't have to face gaming problems alone. vaipi's support team and external professional organisations are always here for you:
- vaipi Support: support@vaipi.net or Help Center— Live chat available 24/7.
- National Mental Health Helpline: Contact the National Institute of Mental Health Bangladesh.
- Family Support: Let people close to you know — they can help keep you on track.